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Useful links to other organisations
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A

Accessible Arts

Accessible Arts

Accessible Arts promotes full inclusion, access and cultural opportunities in the arts for people with disabilities through advocacy, education and information, supporting people with disabilities who want to become professional artists, training arts workers who wish to work with artists with disabilities and a range of other services provided across NSW.

Ph (voice): (02) 9251 6499
Fax: (02) 9251 6422
Email: info@aarts.net.au
Web: www.aarts.net.au

 

Art Gallery of NSW

Art Gallery of NSW

Runs Auslan-interpreted tours of the Art Gallery and performances for adults and children.

Ph (voice): (02) 9225 1700
Fax: (02) 9225 1701
Email: artmail@ag.nsw.gov.au
Web: www.artgallery.nsw.gov.au/aboutus/access

 

Australian Apprenticeships

 

Australian Apprenticeships is an Australian Government initiative that combines training and employment and leads to a nationally recognised qualification.

Ph (voice):  13 38 73
Web: www.australianapprenticeships.gov.au

 

Australian Catholic University

 

ACU is committed to promoting access and equity for students with disabilities or long-term medical conditions, and aims to provide an environment in which all students can participate fully in the life of the University.

Strathfield Campus (Mount Saint Mary)
Ph (voice): (02) 9701 4300
Fax: (02) 9701 4284
Email: disability.adviser@mary.acu.edu.au

North Sydney Campus (MacKillop)
Ph (voice): (02) 9739 2370
Fax: (02) 9739 2310
Email: disability.adviser@mackillop.acu.edu.au
Web: http://my.acu.edu.au/

 

Australian Human Rights Commission (formerly HREOC)

Australian Human Rights Commission

Australian Human Rights Commission, formerly Human Rights and Equal Opportunity Commission (HREOC) administers federal laws relating to human rights infringements and discrimination. The Commission’s responsibilities fall within four main areas: anti-discrimination complaints, human rights complaints, public awareness and education, and policy and legislative development.

TTY: 1800 620 241
Ph (voice): (02) 9284 9600
Fax: (02) 9284 9611
Email: paffairs@humanrights.gov.au  or  complaintsinfo@humanrights.gov.au
Web: www.humanrights.gov.au/disability_rights

 

C

Centrelink

 

Centrelink is committed to ensuring everyone has access to Centrelink payments and services regardless of their disability, illness, injury or caring responsibilities.

TTY: (02) 1800 810 586
Ph (voice): 1800 555 677 (using National Relay Service)
Web: www.centrelink.gov.au 

Services for people with a disability - website: www.centrelink.gov.au/internet/internet.nsf/services/disability  and  www.centrelink.gov.au/internet/internet.nsf/individuals/iid_index.htm

 

Community Colleges Australia

Community Colleges NSW

Community Colleges Australia was established as the peak-body for not-for-profit community based learning organisations across Australia.

The Deaf Society’s education department, Deaf Education Network, is s member college who provide adult and community education across the state of NSW.

Tel: (02) 9264 7829
Fax: (02) 9264 7837
Email: admin@cca.edu.au
Web: www.cca.edu.au

 

Community Relations Commission (CRC)

 

CRC provides Auslan interpreting for Police and Criminal Court related matters.

TTY:  (02) 8255 6758
Ph (voice): 1300 651 500
Fax: (02) 8255 6711
Email:
Web: www.crc.nsw.gov.au

 

Consumers’ Telecommunication Network (CTN)

CTN

CTN is an important voice promoting better access, quality of service and affordability of telecommunications services for residential consumers.

TTY: (02) 9572 6047
Ph (voice): (02) 9572 6007
Fax: (02) 9572 6014
Email: ctn@ctn.org.au
Web: www.ctn.org.au

 

D

Department of Broadband, Communication and the Digital Economy

Department of Broadband, Communication and the Digital Economy

Stay Smart Online is the Australian Government’s cyber security website and is hosted by the Department of Broadband, Communication and the Digital Economy (DBCDE).

The website provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online.

Information in Auslan:

Ph (voice): (02) 6271 1000
Fax: (02) 6271 1827
Email: onlinesecurity@dbcde.gov.au
Web: www.staysmartonline.gov.au

 

Department of Education, Employment and Workplace Relations (DEEWR)

DEEWR

Federal Government department that implements government policies and programs to provide education, employment and training opportunities for all Australians. Programs to assist job seekers with a disability include JobAccess which includes Workplace modifications and Auslan for employment.

TTY: Freecall 1800 554 609 
Ph (voice): (02) 6240 8111 or 1300 363 079 
Email: feedback@deewr.gov.au
Web: www.deewr.gov.au

 

Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA)

FaHCSIA

FaHCSIA is the Australian Government’s principal source of advice on social policy and is responsible for about a quarter of the government’s budgetary outlays.

FaHCSIA works in partnership with other government and non-government organisations in the management of a diverse range of programs and services designed to support and improve the lives of Australians.

FaHCSIA is committed to ensuring people with disabilities, and their families and carers, are recognised and encouraged to participate in the community.  

TTY: 1800 260 402
Ph (voice): (02) 1300 653 227  (NSW office)
Fax: (02) 6244 7978
Email: fahcsia.internet@fahcsia.gov.au
Web: www.facs.gov.au
 

Disability Complaints Service

 

A free service to help people with a disability who wish to make a complaint about their rights being infringed.

TTY: (02) 9318 2138
Ph (voice): (02) 9319 6549 or 1800 424 007
Fax: (02) 9318 1372

 

Disability Discrimination Legal Centre (DDLC)

 

DDLC provides help and advice to people with disability in NSW who want to make a complaint of disability discrimination.

TTY: (02) 9310 4320 or toll free (NSW only) 1800 644 419
Ph (voice): 1800 800 708 (NSW Only)
Fax: (02) 9310 7788
Email: info@ddlcnsw.org.au
Web: www.ddlcnsw.org.au

 

Disability Employment Services (DES)

Disability Employment Services

Disability Employment Services provides specialist assistance for people with disability, their families and carers and employers.  Job seekers with disability are provided with immediate access to tailored services that are flexible and responsive to both their needs and those of employers

Disability Employment Services is an initiative of the Department of Education, Employment and Workplace Relations (DEEWR).

TTY: 1800 554 609
Ph (voice): 1300 363 079
Web: www.deewr.gov.au/DES

 

G

Gleebooks

 

A bookstore that occasionally has Auslan-interpreted events.

Ph (voice): (02) 9660 2333
Fax: (02) 9660 3597
Email: books@gleebooks.com.au
Web: www.gleebooks.com.au

 

Get Ready for Uni

 

An online information kit for high school students with disability.  The site has tips, hints and links to help prepare for going to university. 

Ph (voice): (02) 4570 1460
Fax: (02) 4570 1460
Web: http://pubsites.uws.edu.au/rdlo/getready

 

Guide Dogs NSW/ACT

Guide Dogs

Provides Orientation and Mobility for children and adults, training in the use of canes, Guide Dogs and electronic aids, stroke related vision loss programs, Low Vision Clinic and community advocacy for safe and easy access.

TTY: (02) 9687 1121
Ph (voice): (02) 9412 9300
Fax: (02) 9412 9388
Email: via online contact form - www.guidedogs.com.au/contactform.aspx?PageID=43
Web: www.guidedogs.com.au

 

H

Health Care Interpreter Service (HCIS)

 

HCIS provides Auslan interpreting for public hospital appointments.

Western Sydney & North Sydney
Ph (voice): (02) 9840 3456

Sydney South West & East Sydney
Ph (voice): (02) 9828 6088

Illawarra/Shoalhaven
Ph (voice): (02) 4274 4211

Hunter/New England Murray/Central Coast/ Northern NSW
Ph (voice): (02) 4924 6285
After hours - Ph (voice): 1800 674 994

Email: hcis@wsahs.nsw.gov.au
Web: www.wsahs.nsw.gov.au/services/hcis

 

Housing NSW

Housing New South Wales

The Department provides safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.

TTY:  1800 628 310
Ph (voice): 1800 629 212
Fax: (02) 8255 6711
Web: www.housing.nsw.gov.au

 

Human Services: Aging, Disability and Home Care (ADHC) (formerly known as DADHC)

 

The Department of Ageing, Disability and Home Care is one of the largest human services organisations in NSW. It is committed to ensuring that older people, people with disabilities and their carers are valued, lead independent lives and have the opportunity to participate fully in community life.

TTY:  (02) 8270 2167
Ph (voice): (02) 8270 2000
Email: info@dadhc.nsw.gov.au
Web: www.dadhc.nsw.gov.au

 

Human Services: Community Services (formerly DoCS)

Community Services logo

NSW government agency that promotes the safety and wellbeing of children and young people and works to build stronger families and communities. We provide child protection services, parenting support and early intervention, foster care, adoption services and help for communities affected by disaster.

To report suspected abuse or neglect of children or young people:
TTY: 1800 212 936
Ph (voice): 132 111

For other contact information for individual centres, click here.
For other contact information for regional centres, click here

Web: www.community.nsw.gov.au

 

Hume Community Housing Association

Hume Housing

A community housing provider.

Ph (voice): (02) 9724 0554
Fax: (02) 9728 6439
Email: hume@humecha.com.au
Web: www.humecha.com.au

 

I

I2I

i2i

I2I Communications is an IT service operated by Alex Nyam to repair computers and set up D-Link video phones.

TTY: (02) 9872 8821
SMS: 0405 266 761
Email: alexn76@tpg.com.au
Web: www.i2ivideo.com.au

 

J

JobAccess

JobAccess

JobAccess is a free advisory service assisting with the employment of people with disability. It also administer the Auslan for Employment Program (which reimburses the costs of Auslan interpreting for work based activities) and the Workplace Modifications Scheme (which reimburses the costs of adaptive equipment and modifications to the workplace).

TTY: 1800 464 400  (free call)
Ph (voice): 1800 464 800  (free call)
Fax: (08) 9388 7799
Email: online enquiry form – go to www.jobaccess.gov.au/JOAC/Advice/AdviserService  
Web: www.jobaccess.gov.au

 

Job Guide

DEEWR

This publication is available in hard copy to every Year 10 student in Australia, and through the website www.jobguide.deewr.gov.au.

The Job Guide helps young people to make subject choices and explore their career options. It provides detailed information about study and training pathways for over 500 different occupations.

Email: jobguide@deewr.gov.au
Web: www.jobguide.deewr.gov.au

 

L

Lindfield Speech Pathology and Learning Centre

Lindfield Speech Pathology and Learning Centre

Lindfield speech Pathology and Learning Centre offers a specialised service to deaf/hearing impaired children and CODA’s who use sign language as their primary communication mode.  Assessments and therapy may include development of early communication and strategies, treatment for spoken and written English and the introduction of effective face-to-face communication with hearing peers and adults who do not sign.

Ph (voice): (02) 8467 4800
Fax: (02) 9416 3099
Email: info@lindfieldspeechpathology
Web: www.lindfieldspeechpathology.com.au

 

M

Macquarie University Equity Support Unity

Macquarie University

The Macquarie University Equity Support Unit is responsible for assessing and arranging appropriate support services to assist Deaf and Hearing Impaired students achieve their academic potential. All support is tailored to individual needs.

TTY: (02) 9850 6493
Ph (voice): (02) 9850 6494
Fax: (02) 9850 6063
Email: equity@mq.edu.au
Web: www.sss.mq.edu.au/equity

 

Mental Health Association NSW Inc

Mental Health Association of NSW

The Association's major activities include provision of the Mental Health Information Service, the Anxiety Disorders Support and Information program, support groups (including training and establishment of new groups), mental health promotion and advocacy.

Ph (voice): (02) 9339 6000 / 1300 794 991
Fax: (02) 9339 6066
Email: info@mentalhealth.asn.au
Web: www.mentalhealth.asn.au

 

N

NAATI (National Accreditation Authority for Translators and Interpreters

 

NAATI is also an advisory body for the Translation and Interpreting (T & I) industry in Australia providing advice and consultancy services on T & I standards, accreditation, role and conduct of Translators and Interpreters and T & I skills in various settings.

Ph (voice): (02) 9267 1357  or  1300 557 470
Fax: (02) 9267 4720
Email: infonsw@naati.com.au
Web: www.naati.com.au

 

National Centre for Vocational Education Research (NCVER)

 

NCVER is responsible for collecting, managing, analysing, evaluating and communicating research and statistics about vocational education and training (VET) in Australia.

Ph (voice): (08) 8230 8400
Fax: (02) 8212 3436
Email: ncver@ncver.edu.au
Web: www.ncver.edu.au

 

NSW Anti-Discrimination Board

 

The Anti-Discrimination Board was set up under the NSW Anti-Discrimination Act 1977 to administer that Act. It is the Board’s role to promote anti-discrimination and equal opportunity principles and policies throughout NSW.

TTY:  (02) 9268 5522
Ph (voice): (02) 9268 5555 
or  1800 670 812 (for rural and regional New South Wales only)
Fax: (02) 9268 5500
Web: www.lawlink.nsw.gov.au/adb

 

NSW Department of Education and Training (DET) Disability Programs

Department of Employment and Training

Provides individuals with disabilities and their carers the knowledge, understanding, skills and values for a productive and rewarding life.

TTY: (02) 9244 5085
Ph (voice): (02) 9244 5085
Fax: (02) 9244 5012
Email: disability.programs@det.nsw.edu.au

Disability Access (Whole of Life – All of Live) – website:
www.det.nsw.edu.au/disabilityaccess

NSW Schools Disability Programs – website: www.schools.nsw.edu.au

 

NSW Department of Education and Training's (DET) Training Market

Department of Employment and Training

Each year, the NSW government identifies special and strategic training requirements and contracts Registered Training Organisations (RTOs) and New Apprenticeship Centres to deliver vocational education and training to meet these needs. The process of identifying, approving and contracting training providers to deliver training on behalf of the department is managed by the Training Market Unit.

The Deaf Society’s education department, Deaf Education Network, is one of the providers on DET's Approved Providers List and is regularly contracted to deliver training to people who are Deaf and those who provide support to the Deaf Community of NSW.

Ph (voice): (02) 9561 8000
DET website: www.det.nsw.edu.au
Training Markets website: www.det.nsw.edu.au/trainingmarket

 

NSW Disability Discrimination Legal Centre

NSW Disability Discrimination Legal Centre

Provides legal information and advocacy for people with disabilities.

TTY: (02) 9310 4320
Ph (voice): (02) 9310 7722 or 1800 800 708 (NSW Only)
Fax: (02) 9310 7788
Email: info@ddlcnsw.org.au  
Web: www.ddlcnsw.org.au

 

NSW Equal Employment Opportunity
(NSW Department of Premier and Cabinet)

 

Public Sector Workforce Office of the New South Wales Department of Premier and Cabinet manages and co-ordinates sector wide EEO strategic policy, programs and advisory functions and develops and implements programs to promote equal employment opportunity for EEO group members.

Contact the Director of Equal Opportunity in Public Employment:
Ph (voice): (02) 9228 4444
Email:  eeo@dpc.nsw.gov.au  
Web: www.eeo.nsw.gov.au

 

NSW Health

 

The NSW Department of Health works to provide the people of NSW with the best possible healthcare.

TTY: (02) 9391 9900
Ph (voice): (02) 9391 9000
Fax: (02) 9391 9101
Email: nswhealth@doh.health.nsw.gov.au
Web: www.health.nsw.gov.au

 

NSW Office of Fair Trading

 

The Office of Fair Trading safeguards consumer rights and advises business and traders on fair and ethical practice.

TTY: 1300 723 404
Ph (voice): 13 32 20
Fax: (02) 9895 0222
Web:  www.fairtrading.nsw.gov.au   

Disability website: www.fairtrading.nsw.gov.au/About_us/Access_and_equity

 

NSW Office of Industrial Relations

NSW Office of Industrial Relations

The Office of Industrial Relations provides information about and safeguards employment conditions, employer and employee rights and responsibilities, industrial relations legislation, equal employment opportunities, and more.

Information in Auslan: www.industrialrelations.nsw.gov.au/In_another_language/Auslan.html

Ph (voice): 133 677
Email: OIRfeedback@oir.commerce.nsw.gov.au
Web:  www.industrialrelations.nsw.gov.au

 

O

Office of Community Housing

 

The Office of Community Housing administers community housing in NSW, offering access to affordable and appropriate housing to those most in need.

Ph (voice): (02) 8753 8280
Fax: (02) 8753 8294
For regional contact details, click here.
Web: www.housing.nsw.gov.au/Community+Housing+Division

 

Office of the Federal Privacy Commissioner

 

The Office of the Privacy Commissioner is an independent Office which has responsibilities under the federal Privacy Act 1988 (Cth)to promote and protect privacy in Australia.

TTY: 1800 620 241
Ph (voice): 1300 363 992
Fax: (02) 9284 9666
Email: privacy@privacy.gov.au
Web: www.privacy.gov.au

 

Optus Disability Equipment Programme

 

Optus is committed to providing equitable products and services to all its customers. Under its Disability Action Plan, Optus aims to remove barriers to access for customers, potential customers and staff.

TTY: 1800 123 124

Disability Services – website:  www.optus.com.au/portal/site/aboutoptus

Disability Equipment Program – website: www.optus.com.au/portal/site/aboutoptus

 

R

Rivendell Child and Adolescent Unit

 

Provides mental health services for children and adolescents residing in Central Sydney Health Area and rural New South Wales. Out-of-area referrals may be accepted with the active involvement of local mental health services or private mental health professionals.

Ph (voice): (02) 9736 2288
Fax: (02) 9743 6264
Email: rivendell@email.cs.nsw.gov.au
Web: www.cs.nsw.gov.au/Mhealth/rivendell/rivendell.html

 

S

Schizophrenia Fellowship of NSW

 

Runs a number of programs and services designed to support both people living with a mental illness and their carers, as well as programs designed specifically for allied professionals (such as mental health professionals, police, teachers).

Ph (voice): (02) 9879 2600
Fax: (02) 9879 2699
Email: admin@sfnsw.org.au
Web: www.sfnsw.org.au

 

SWISH (Statewide Infant Screening – Hearing Program)

 

The NSW Statewide Infant Screening - Hearing (SWISH) Program is aimed at identifying all babies born in NSW with significant permanent bilateral hearing loss by 3 months of age, and for those children to be able to access appropriate intervention by 6 months of age. Identification is achieved through universal hearing screening of all newborns.

TTY: (02) 9391 9900
Ph (voice): (02) 9391 9000
Fax: (02) 9391 9101
Email: nswhealth@doh.health.nsw.gov.au
Web: www.health.nsw.gov.au/hearing/statewide.html

 

T

TAFE NSW – Services for students with disabilities

TAFE NSW

TAFE NSW is committed to supporting students with disabilities. Each TAFE NSW Institute has a Teacher/Consultant for students who are Deaf.  They can help with a range of specialised services including Auslan interpreters, notetakers, tutorial support and assessment modifications.

TTY: (02) 9266 8189
Ph (voice): (02) 9244 5557
Fax: (02) 9244 5012
Email: disability.programs@tafensw.edu.au
Web: www.tafensw.edu.au  

Services for students with disabilities - website: www.tafensw.edu.au/students/support/disabilities.htm

 

Telstra Disability Services

Telstra

Telstra is committed to making communication accessible and affordable for all our customers with communication challenges, including older customers and customers with a disability.

TTY: 1800 808 981
Ph (voice): 1800 068 424
Fax: 1800 814 777
Email: disability@online.telstra.com.au
Web: www.telstra.com.au/disability 

 

Tresillian Family Care Centres

 

A community service, providing positive and practical advice on caring for babies, for both parents and health professionals.

Ph (voice): (02) 9787 0800
Fax: (02) 9787 0880
Email: tresillian@email.cs.nsw.gov.au
Web: www.tresillian.net

 

U

United Nations

 

The United Nations is an international organization committed to maintaining international peace and security, developing friendly relations among nations and promoting social progress, better living standards and human rights.

Email: admin@eeo.usyd.edu.au
Website: www.un.org/en/
Disability Rights – website: www.un.org/disabilities/

 

University of New South Wales Student Equity and Diversity Unit

University of NSW

The Student Equity and Diversity Unit (SEADU) is committed to ensuring that every student’s experience of the University of New South Wales is free from discrimination and harassment.
The unit provides a range of services, support and advice to help students overcome barriers that could prevent them from having a successful university education.

Ph (voice): (02) 9385 4734
Fax: (02) 9385 6262
Email: studentequity-diversity@unsw.edu.au
Web: www.studentequity.unsw.edu.au/disabil.html

 

University of Sydney Disability Services

 

Disability Services ensures that appropriate arrangements relating to teaching and assessment are made for students with disabilities.

Ph (voice): (02) 9351 2212
Fax: (02) 9351 3195
Email: admin@eeo.usyd.edu.au
Equal Opportunity Unit – website: www.usyd.edu.au/eeo/home/index.shtml
Disability Services – website: www.usyd.edu.au/stuserv/disability

 

University of Technology Sydney Special Needs Service

University of Technology Sydney

UTS provides higher education at undergraduate and post-graduate levels, and a variety of short professional development courses. The Special Needs Service is the central point of contact for people who are Deaf and considering study at UTS.

TTY: (02) 9514 1164
Ph (voice): (02) 9514 1177
Fax: (02) 9514 1172
Email: special.needs@uts.edu.au
Special Needs Service – website: www.ssu.uts.edu.au/sneeds/future/index.html

 

University of Western Sydney

 

The Disability Service has the responsibility of ensuring students with a disability or chronic health condition are provided with appropriate advice, support and services that enable the student to access and participate in all aspects of UWS.

Web: www.uws.edu.au/students/ods/disabilityservice

 

V

Vocational Education and Training Accreditation Board (VETAB)

 

VETAB is a NSW statutory body established by the NSW Vocational Education and Training Accreditation Act 1990. VETAB has three main functions, which are:

  • to register and monitor training organisations based in New South Wales.
  • to accredit VET courses in accordance with national standards, and
  • to approve training organisations' delivery of VET to overseas students in New South Wales.

The Deaf Society ’s education department, Deaf Education Network, delivers courses that are VETAB accredited qualifications.

Ph (voice): (02) 9244 5335
Fax: (02) 9244 5344
Ph (voice): (02) 9244 5335
Email: vetab@det.nsw.edu.au
Web: www.vetab.nsw.gov.au

 

W

Workplace Authority

DEEWR

The Workplace Authority is a Federal Government agency that provides free advice and information on Australia's workplace relations system for employers and employees.

TTY: 13 36 77 or 1800 555 727 
Ph (voice): 1300 363 264
Web: www.workplaceauthority.gov.au 

 

Workplace Ombudsman

DEEWR

The Workplace Ombudsman assists and enforces compliance with Commonwealth workplace laws, including the Workplace Relations Act 1996, the Independent Contractors Act 2006, and associated regulations.

TTY: 1800 555 677 then ask for 1300 363 264
Ph (voice): 1300 724 200
Web: www.wo.gov.au