In providing an advocacy service for deaf individuals, the Deaf Society has particular responsibilities towards our clients.  Clients also have responsibilities to the Deaf Society in order to ensure that we can provide the best possible service.

A Deaf person is responsible:

• to decide what help they want from the advocacy support service
• to give accurate information that will help the Advocacy worker
• to tell Advocacy worker about new information or if their personal information changes
• to come to appointments with Advocacy worker or contact the Advocacy worker to let them know if they can not come
• to respect all people at the Deaf Society office, including staff and other people who come to the Deaf Society (Deaf or hearing)
• to ask the Advocacy worker to explain if they do not understand
• for the decisions that you make with staff
• to tell the Advocacy worker if any of the relevant circumstances change
• to be responsible like other Australian people

Advocacy Service Responsibilities
The Deaf Society's Advocacy Service is responsible to:

• provide a quality professional service
• respect the rights and needs of other people who work and use the services of the Deaf Society
• respect and promote the aims and objectives of the Deaf Society of NSW
• maintain the Society's corporate image
• provide information to their supervisor which may affect their work performance
• read, understand and abide by the Policy and Procedures of the Deaf Society
• have input into yearly goals, in line with the Deaf Society's strategic plan, for inclusion in the Department's Annual Plan and the Deaf Society's Annual Plan
• provide reports, statistics or other written information as requested by their supervisor
• ensure the workplace is kept in a clean and safe manner in accordance with the Occupational Health and Safety guidelines
• protect staff members and display duty of care to clients